Events are the different notification types of transaction and status
The notification events are the status of your transactions. Below is the list of all possible events. It is based on this listing that you must choose the event that you are interested in receiving. For example, if you set up your account to receive all order events then you will receive all 5 types of ORDER
events. If you wish, you can choose one or another type of event.
Orders
The order information will be available on the resource resource.order
within the order webhook JSON.
Order events | Description |
---|---|
| All order events |
| Order created. But it still has no payment. |
| Order Awaiting payment confirmation. This indicates that there is a card payment under review or a bank slip that has not yet been confirmed by the bank. |
| Order Paid. The payment created on that order has been authorized. |
| Order Not paid. The payment created in this order has been canceled (Card payments can be canceled by Wirecard or by the card issuer, payment slips are canceled 5 days after expiration, bank debit is canceled in case of failure or in case bank cancellation). |
| Order Reverted. The order was refunded by a chargeback or was fully refunded by Seller or Wirecard. |
Payments
Payment information will be available in the resource resource.payment
within the payment webhook JSON.
Payment events | Description |
---|---|
| All payment events |
| The first event of payment, it indicates that the payment was created. |
| Status update to Waiting indicates that Wirecard is awaiting the payment confirmation. |
| Status Under Analysis, indicates that the payment is undergoing a risk analysis within Wirecard, which can be automatic or manual. |
| Pre-authorized: this status indicates that was made the reservation of the payment amount on the customer's card. After pre-authorization, it is possible to capture the payment in up to 5 days. After this period, Wirecard will cancel the transaction automatically and release the value. |
| Status update to Authorized, means that the payment was captured and debited from the customer's card or recognized with the bank, this status is the indicator that the payment has been made and you must proceed with the delivery of the good or service. |
| Payment Canceled (Card payments can be canceled by Wirecard or by the card issuer, payment slips are canceled 5 days after expiration, bank debit is canceled in case of failure or bank cancellation). |
| Payment Refunded (refunds are processed by Wirecard or Seller). |
| The update payment status to Refunded means that the chargeback was made by the direct buyer at the card operator, for example for the reason of not recognizing the payment on your invoice). |
| The update payment status to Completed, means that the transaction amount is available for a transfer of the Wirecard account to a seller bank account (withdrawal). |
Refunds
The refund information will be available in the resource resource.refund
within the refund webhook JSON.
Refund events | Description |
---|---|
| All refund events |
| A new refund was requested. |
| Refund status update to Complete. |
| Refund status update to Failed. |
Multiorders
The multi-order information will be available on the resource resource.multiorder
within the webhook JSON.
Multiorder events | Description |
---|---|
| All multiorder events |
| The first event of multiorder, it indicates that the multiorder was created. |
| Multiorder Paid. The multipayment created on that multiorder has been authorized. |
| Multiorder Not paid. The multipayment created in this multiorder has been canceled (Credit card payments can be canceled by Wirecard or by the card issuer, payment slips are canceled 5 days after expiration, bank debit is canceled in case of failure or in case bank cancellation). |
Multipayments
The multipayment information will be available on the resource resource.multipayment
within the webhook JSON.
Multipayment events | Description |
---|---|
| All multipayment events |
| Status update to Waiting indicates that Wirecard is awaiting the multipayment confirmation. |
| Status Under Analysis, indicates that the multipayment is undergoing a risk analysis within Wirecard, which can be automatic or manual. |
| Status update to Authorized, means that the multipayment was captured and debited from the customer's card or recognized with the bank, this status is the indicator that the multipayment has been made and you must proceed with the delivery of the good or service. |
| Multipayment Canceled (Credit card payments can be canceled by Wirecard or by the card issuer, payment slips are canceled 5 days after expiration, bank debit is canceled in case of failure or bank cancellation). |
Transfers
The financial bank transfer information will be available on the resource resource.transfer
within the transfer webhook JSON.
Transfer events | Description |
---|---|
| All transfer events |
| A new transfer was requested. |
| Transfer status update to Complete. |
| Transfer status update to Failed. |
Escrow
Escrow information will be available on the resource resource.escrow
within the escrow webhook JSON.
Escrow events | Description |
---|---|
| All escrow events |
| Escrow hold pending. The amount will enter into custody when the payment is settled. |
| Escrow held. The payment amount has been blocked in the accounts of all recipients. |
| Escrow released. The transaction amount was released for settlement in the recipients' accounts. |