Refunds

REFUND resource errors

Code

Path

Message

REF-001

amount

The amount must be informed in cents.

REF-002

amount

The requested refund amount is greater than the payment amount or invalid.

REF-003

amount

The requested amount added to partial refunds is greater than the amount available for refund.

REF-004

amount

Refund already made.

REF-005

payment.status

Refund cannot be made because payment was not authorized.

REF-006

order.status

The refund was not authorized because the order has not yet been paid.

REF-007

refundingInstrument.method

Please provide a valid financial method.

REF-008

bankAccount.type

Invalid bank account type.

REF-008

order.payment

This order has more than one authorized payment. Partial refunds are required on individual payments.

REF-009

bankAccount.bankNumber

Bank identifier code must be numeric.

REF-010

bankAccount.bankNumber

The bank identifier code informed is invalid, see list of banks available for refund here.

REF-011

bankAccount.bankNumber

The bank agency code must be numeric.

REF-012

bankAccount.agencyCheckNumber

The check digit of the bank agency must be numeric or X character.

REF-013

bankAccount.accountNumber

The bank account number has invalid characters. Only numeric characters are accepted.

REF-014

bankAccount.accountCheckNumber

The bank account check digit must be numeric.

REF-015

holder

It is necessary to inform the bank account holder details.

REF-016

holder.fullName

Inform the full name of the bank account holder.

REF-017

holder.taxDocument

It is necessary to inform the bank account holder taxDocument.

REF-018

holder.taxDocument.type

Inform the document type.

REF-019

holder.taxDocument.type

The document type informed is invalid.

REF-020

holder.taxDocument.number

The taxDocument number must be informed.

REF-021

holder.taxDocument.number

The document number has invalid characters. Only numeric characters are accepted.

REF-023

refundingInstrument.creditCard

Credit card refund deadline exceeded, try refunding to a bank account.

REF-024

refundingInstrument.moipAccount

Customer does not have a Wirecard account, try to make the refund in a bank account.

REF-025

refundingInstrument.bankAccount.holder.number

Refunds can only be made to the bank account of the same payment holder.

REF-026

refundingInstrument.creditCard

Payment can only be refunded to your credit card less than 180 days after payment authorization.

REF-027

order.receivers.moipAccount

One of the receivers of the payment does not have enough balance for the refund.

REF-028

order.receivers.moipAccount

One of the reported accounts is not receiving the payment.

REF-029

receiversDebited.moipAccount

The primary receiver cannot assume the refund of the secondary receiver.

REF-030

receiversDebited.amount

The primary receiver cannot assume the repayment of the secondary receiver.

REF-031

refundingInstrument.moipAccount.id

The account to be credited is one of the receivers of the payment. Please choose another form of refund.

REF-032

refundingInstrument.method

The mPOS refund can be used if and only if payment is made via mPOS.

REF-033

refundingInstrument.method

For mPOS refunds, only full refund is possible.

REF-034

refundingInstrument.moipAccount.id

Wirecard account not found.

REF-035

order.payment

This order contains transactions with different payment methods. Refunds must be made individually on payments.